1. Return Eligibility

• Time Frame: Customers may return products within 7 days of the purchase date.
• Condition: Items must be unused, in original packaging, and in the same condition as received.
• Proof of Purchase: A valid receipt or order confirmation is required for all returns.

2. Non-Returnable Items

• Customized Products: Custom 3D-printed home decor items cannot be returned or refunded unless defective or damaged upon arrival.
• Sale Items: Items purchased on sale are final and not eligible for return or refund.

3. Refund Process

• Inspection: Returned items will be inspected, and customers will be notified of approval or rejection.
• Approved Refunds: If approved, refunds will be processed within 15 days and credited to the original payment method.

4. Return Shipping

• Customer Responsibility: Customers are responsible for return shipping costs.
• Non-Refundable Shipping Costs: Original shipping costs are not refundable.

5. Damaged or Defective Items

• Reporting: Customers must report damaged or defective products within 7 days of receipt.
• Resolution: Upon verification, we will arrange for a replacement or refund.

6. Exchanges

• Eligibility: We only replace items if they are defective or damaged.
• Process: If an exchange is needed for the same item, contact us to arrange the exchange.

7. Policy Changes

We reserve the right to modify this policy at any time. Please review it frequently.

8. Contact Information

For any questions regarding returns and refunds, please contact us at [contact information].

Hypershape 3D Printing - Refund Rejection Policy

Refund requests may be denied under the following circumstances:

1. Non-Eligible Items for Refund

A refund request will be denied if:

• The item does not meet return conditions (e.g., used, customer-damaged, missing parts not reported as defective).
• The item is a customized or personalized 3D-printed product (unless proven defective).
• The product was a final sale item or a part of a promotional offer stating "No Returns or Refunds."

2. Return Policy Violations

A refund request will be rejected if:

• The return was initiated after 7 days from the purchase date.
• The product was not returned in its original packaging (unless damaged in transit).
• The refund request is based on buyer’s remorse (e.g., "I changed my mind" or "It doesn’t match my space").

3. Damaged or Modified Products

A refund will be denied if:

• The item has been altered, modified, or tampered with after delivery.
• There is physical damage caused by improper handling, installation, or misuse by the customer.

4. Incomplete Refund Request

Refund requests will be denied if:

• The customer does not provide proof of purchase (receipt or order confirmation).
• No clear evidence of damage or defect is provided when claiming a faulty product.
• The returned package does not arrive at our facility, and the customer cannot provide a valid tracking number.

5. Refund Dispute Process

• If a refund is rejected, customers will receive a detailed explanation via email.
• Customers may appeal the decision within 7 days by providing additional supporting information.
• Appeals will be reviewed, but the final decision is at Hypershape’s discretion.