Frequently Asked Questions
We understand that you may have questions about our products and services, and we've created our FAQs page to provide you with quick and easy access to answers. From shipping and returns to product details and warranties, our FAQs page covers everything you need to know about shopping with us.
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What is Hypershape ?
Hypershape Canada is a 3D printing company specializing in modern, sustainable home decor. We create unique, limited-edition designs using eco-friendly materials, blending technology with artistry.
What makes your products unique?
Our products are crafted using high-precision 3D printing technology. Each piece is designed with intricate details, ensuring exclusivity and originality. Unlike mass-produced items, our limited-edition approach ensures every product has a distinct artistic touch.
Are your products environmentally friendly?
Yes. Sustainability is a core part of our mission. We use biodegradable and recycled materials whenever possible, and our production process minimizes waste. We are committed to making sustainable choices without compromising on quality.
Can I request a custom 3D-printed design?
Yes, we offer custom 3D printing services. If you have a specific design in mind, reach out to us through our Contact Page, and we will discuss feasibility, pricing, and production timelines.
What is your return policy?
Due to the custom and limited-edition nature of our products, we currently do not accept returns. However, if your item arrives damaged or defective, please contact us within 48 hours of receiving your order, and we will resolve the issue.
How long does shipping take?
Processing time varies depending on the product and demand. Most orders ship within 5-10 business days, and delivery times depend on your location. You will receive a tracking number once your order is shipped.